Privacy Policy

Last updated: May 2026

1. Data Controller

NordRoute Explorers is the data controller for your personal information. You can contact us at hello@nordroute.org with any privacy questions or requests.

2. Data We Collect

When you submit our contact form, we collect:

• Contact Information: First name, email address
• Travel Preferences: Travel window, travel group size, interests (hiking, photography, etc.)
• Additional Details: Any information you provide in the message field

We also collect technical data automatically: IP address, browser type, pages visited, and time spent on site (via cookies).

3. How We Use Your Data

We use your information to:

• Match you with appropriate Norway travel specialists
• Send you specialist recommendations and follow-up communications
• Improve our website and services
• Comply with legal obligations

4. Data Sharing

We share your information with Norway travel specialists to provide you with tailored recommendations. These specialists are bound by confidentiality agreements. We do not sell your data to third parties.

5. Cookies & Tracking

We use cookies to:

• Remember your preferences
• Analyze website usage (essential functionality only)
• Improve user experience

You can manage cookie preferences through your browser settings. Essential cookies cannot be disabled as they are required for the site to function.

6. Your Rights (GDPR)

If you are in the EU, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data ("right to be forgotten")
• Restrict Processing: Limit how we use your data
• Data Portability: Receive your data in a portable format
• Withdraw Consent: Opt out of data processing at any time

To exercise any of these rights, contact us at hello@nordroute.org.

7. Security & Data Retention

We protect your data with industry-standard encryption and security measures. Your information is retained for 12 months after your last interaction with us, unless you request deletion sooner. After this period, we securely delete your data.

8. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or by posting the updated policy on this page.

9. Contact Us

For privacy concerns or requests, please contact:

NordRoute Explorers
Email: hello@nordroute.org